About Handpiece Express
Over 30 Years in Business
For more than 30 years, Handpiece Express has proudly served dental professionals with fast, precise, and reliable dental handpiece repair services. As a family owned and operated business, we have built our reputation on attentive customer care and hands on expertise, qualities that remain the foundation of our service today. Since Glenn & Lori opened our doors in 1994, we have continued to support dentists nationwide with personalized repair solutions designed to keep their practices running smoothly.
More Than 140,000 Handpieces Repaired
Over the years, we’ve repaired 140,000+ handpieces for thousands of dentists. We take pride in offering:
- Personalized service
- Consistent communication
- One-day turnaround on most high-speed repairs
- A support team that actually enjoys helping people
We’re here to make your job easy.
Decades of Industry Knowledge
Glenn, who leads our operations, brings over 40 years of dental industry experience. Before launching Handpiece Express, he worked as a manufacturer representative for Star Dental®, giving him firsthand knowledge of how handpieces are built and how to repair them the right way.
The Next Generation
Our son Chase joined Handpiece Express in 2021, and after five years, he is our Lead Technician performing most of the repairs. Prior to joining our team, Chase was a cell tower technician for ten years. Now father and son work side by side to get your handpieces running in top shape.
Industry Certifications and Quality Standards
Handpiece Express has always prioritized quality, safety, and industry excellence. We are committed to maintaining strict standards that protect both dental professionals and their patients.
Below is a breakdown of our certifications and organizational affiliations:
- Better Business Bureau Honor Roll Member
Earned by our long-standing commitment to ethical practices and customer satisfaction. - Founding Member – National Dental Handpiece Repair Association (NDHRA)
An organization dedicated to promoting high repair standards across independent repair centers. - Adherence to the NDHRA Code of Ethics
Ensures transparency, professionalism, and integrity in every repair. - One of the Longest Warranty Programs in the Industry
We stand behind our workmanship to give clinicians full confidence in their repaired equipment.
Midwest Factory Trained & Certified Technicians
Glenn receives his certification from the Midwest training team.
Glenn measures handpiece speed under the watchful eye of a Midwest trainer.
Our repair team is led by Glenn, a factory-trained and certified Midwest® technician. That means every Midwest handpiece we work on is repaired using the correct parts, techniques, and performance standards.
Advanced Hands-On Training
Glenn was invited to Midwest’s corporate headquarters in York, PA for hands-on technical training. During this multi-day program, he learned advanced repair methods for the Midwest handpiece line.
Get Your Handpiece Repaired Today
Our repair process was built to save dentists time, money, and frustration. It all starts with our free mailer kit!
A Smarter Way to Repair
Instead of replacing your entire turbine every time something wears down, we:
- Rebuild turbines when it’s safe and cost-effective
- Use brand-new ceramic bearings
- Replace O-rings and any worn components
- Recommend full turbine replacement only when necessary
This approach keeps your handpieces performing like new—without unnecessary expenses. Your handpieces are an investment, and we treat them that way.
Our Satisfaction Guarantee
Every repaired handpiece is:
- Inspected
- New parts installed
- Tested
- Brought back to manufacturer performance standards
And if you’re not completely satisfied after we re-evaluate the tool, we’ll cheerfully refund 100% of the repair cost.
Ready to Get Your Handpiece Repaired?
If your handpiece isn’t performing like it should, let the experts at Handpiece Express take care of it. With decades of hands-on experience and fast turnaround times, we make repairs simple and reliable.
Contact us online or give us a call at (800)895-7111 today to schedule your repair or ask a quick question. We’re here to keep your practice moving smoothly, one handpiece at a time.
Frequently Asked Questions: About Us
Here’s some of the things we get asked the most: