Dental Handpiece Repair FAQs

Your handpieces are essential to the success of your practice and the safety of your patients. When an issue arises, you deserve clear, trustworthy answers. This page compiles our most frequently asked questions—created to support dental professionals seeking dependable service, transparent timelines, and guidance rooted in more than 30 years of repair expertise.

Whether you’re searching for dental handpiece repair FAQs to understand turnaround times or want to know which models we service, you’ll find straightforward, experience-based information below.

How Long Does It Take to Repair a Handpiece?

Most standard repairs are completed the same day we receive your handpiece, unless an estimate is requested. This rapid turnaround is a core part of our service philosophy and has helped us support thousands of dentists nationwide. If you request an estimate, we will email you a written estimate the same day we receive your handpiece, and repair it the same day your estimate is approved.

We repair high-speed, low-speed, electric, and surgical handpieces across most major brands, including:

  • Star®
  • Midwest®
  • KaVo®
  • Adec/W&H
  • Lares®
  • NSK®
  • Brasseler
  • Bien Air
  • MTI

Handpiece Express has repaired over 140,000 handpieces since 1994, and our team includes Midwest factory-trained and certified technicians—ensuring each repair meets strict manufacturer specifications.

If you’re unsure about your specific model, contact us at any time. We’re happy to verify our capability and pricing.

Yes. Every repair is backed by a 6-month to one-year warranty, depending on the handpiece type and the service performed.

Each unit is inspected, rebuilt, and tested in accordance with industry standards. If any part we installed fails during the warranty period, we repair or replace it at no cost. Your satisfaction is fully guaranteed—if you are not completely thrilled, we will refund 100% of the repair cost after re-evaluating the handpiece.

Bearing failure is the most frequent issue dentists encounter.

At Handpiece Express, we rebuild turbines using new ceramic bearings that meet manufacturer specifications, rather than replacing entire turbine assemblies unnecessarily. This approach minimizes cost while ensuring performance.