About Us2026-01-19T05:51:48-08:00

About Handpiece Express

Over 30 Years in Business

For more than 30 years, Handpiece Express has proudly served dental professionals with fast, precise, and reliable dental handpiece repair services. As a family-owned and operated business, we built our reputation on attentive customer care and hands-on expertise—qualities that remain the foundation of our service today. Since opening our doors in 1994, we have continued to support dentists nationwide with personalized repair solutions designed to keep their practices running smoothly.

More Than 140,000 Handpieces Repaired

Over the years, we’ve repaired 140,000+ handpieces for thousands of dentists. We take pride in offering:

  • Personalized service
  • Consistent communication
  • One-day turnaround on most high-speed repairs
  • A support team that actually enjoys helping people

We’re here to make your job easy.

Glenn, with over 35 years in dental handpiece repair, founded Handpiece Express after his work with Star Dental.

Decades of Industry Knowledge

Glenn, who leads our operations, brings over 40 years of dental industry experience. Before launching Handpiece Express, he worked as a manufacturer representative for Star Dental®, giving him firsthand knowledge of how handpieces are built and how to repair them the right way.

Industry Certifications and Quality Standards

Handpiece Express has always prioritized quality, safety, and industry excellence. We are committed to maintaining strict standards that protect both dental professionals and their patients.

Below is a breakdown of our certifications and organizational affiliations:

  • Better Business Bureau Honor Roll Member
    Earned by our long-standing commitment to ethical practices and customer satisfaction.
  • Founding Member – National Dental Handpiece Repair Association (NDHRA)
    An organization dedicated to promoting high repair standards across independent repair centers.
  • Adherence to the NDHRA Code of Ethics
    Ensures transparency, professionalism, and integrity in every repair.
  • One of the Longest Warranty Programs in the Industry
    We stand behind our workmanship to give clinicians full confidence in their repaired equipment.

Midwest Factory Trained & Certified Technicians

Glenn receives his certification from the Midwest training team in dental handpiece repair.

Glenn receives his certification from the Midwest training team.

Glenn measures handpiece speed under the guidance of a Midwest trainer in handpiece repair.

Glenn measures handpiece speed under the watchful eye of a Midwest trainer.

Our repair team is led by Glenn, a factory-trained and certified Midwest® technician. That means every Midwest handpiece we work on is repaired using the correct parts, techniques, and performance standards.

Advanced Hands-On Training

Glenn was invited to Midwest’s corporate headquarters in York, PA for hands-on technical training. During this multi-day program, he learned advanced repair methods for the Midwest handpiece line.

Get Your Handpiece Repaired Today

Our repair process was built to save dentists time, money, and frustration. It all starts with our free mailer kit!

A Smarter Way to Repair

Instead of replacing your entire turbine every time something wears down, we:

  • Rebuild turbines when it’s safe and cost-effective
  • Use brand-new ceramic bearings
  • Replace O-rings and any worn components
  • Recommend full turbine replacement only when necessary

This approach keeps your handpieces performing like new—without unnecessary expenses. Your handpieces are an investment, and we treat them that way.

Our Satisfaction Guarantee

Every repaired handpiece is:

  • Inspected
  • New parts installed
  • Tested
  • Brought back to manufacturer performance standards

And if you’re not completely satisfied after we re-evaluate the tool, we’ll cheerfully refund 100% of the repair cost.

Ready to Get Your Handpiece Repaired?

If your handpiece isn’t performing like it should, let the experts at Handpiece Express take care of it. With decades of hands-on experience and fast turnaround times, we make repairs simple and reliable.

Contact us online or give us a call at (800)895-7111 today to schedule your repair or ask a quick question. We’re here to keep your practice moving smoothly, one handpiece at a time.

Frequently Asked Questions: About Us

Here’s some of the things we get asked the most:

1. What services does Handpiece Express offer?2026-01-19T05:42:26-08:00

Handpiece Express provides repair services for all major brands of high-speed, low-speed, and electric dental handpieces. With over 30 years of experience, we offer fast, personalized service designed to meet the demands of busy dental practices.

2. How long has Handpiece Express been in business?2026-01-19T05:42:51-08:00

Handpiece Express has been in business for over 30 years, proudly serving dentists since 1994 with dependable, high-quality repair solutions.

3. Who operates Handpiece Express?2026-01-19T05:43:33-08:00

Handpiece Express is a family-owned and operated business led by Glenn Williams, who brings over 40 years of experience in the dental industry, beginning his career with Star Dental® and including factory training and certification from Midwest®.

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